Last Updated: September 2026
1. Information We Collect
When you visit our website or make a purchase at our store, we collect minimal information necessary to deliver your digital purchases and provide support:
- Customer Details: Name, Email Address, and Phone Number (used solely for order confirmation, delivery of PDF download links, and customer support).
- Order Data: Order ID, amount paid, item purchased, and timestamp.
- Technical Logs: IP address and browser user agent for fraud prevention and security verification.
2. Payment Security & Gateway Handling
All financial transactions are conducted through authorized, secure third-party payment gateways (Cashfree / Razorpay). SUNITA BOOK STALL does NOT store, process, or have access to your sensitive payment data such as credit/debit card numbers, CVVs, expiry dates, or UPI PINs. All payment transactions comply strictly with RBI guidelines and PCI-DSS standards.
3. Use of Personal Information
We use your information exclusively for the following purposes:
- Fulfilling your digital orders and sending instant download access links via email/SMS.
- Providing prompt customer service, refund assistance, or re-issuing lost download files.
- Preventing fraudulent transactions and ensuring website security.
We never sell, rent, trade, or share your personal data with third-party advertisers.
4. Data Retention
We retain transaction records only as long as necessary for taxation, legal compliance, and customer download recovery purposes.
5. Contact & Grievance Officer
If you have questions, feedback, or grievance regarding your personal information, please contact our Grievance Officer:
SUNITA BOOK STALL
In front of PWD, Kachahari Road, Station Road, Bettiah, Pashchim Champaran, Bihar – 845438, India
Email: contact@jobswalebhaiya.com | Phone: 7991107410